Important Notice
Canceling your subscription does not guarantee a refund. Refunds are subject to approval based on our policies.
All transactions are recurring. Your subscription will renew automatically unless canceled in advance.
You must cancel at least 24 hours before your renewal date to avoid being charged for the next billing cycle.
The Weekly Subscription is strictly non-refundable under all circumstances. By purchasing, you agree to this term.
Cancellation Policy
Canceling Your Subscription
You can cancel your recurring subscription at any time. The cancellation will take effect at the end of your current billing period, and you will not be charged for future subscriptions. By canceling, you will stop future billing, but previous payments will not be refunded automatically – you must follow the instructions outlined in the Refund Policy section to request a refund.
Getting Started
Navigate to your Account page.
Click on Manage Subscription to access the integrated Stripe portal.
Cancel your subscription at least 24 hours before the next scheduled payment to avoid additional charges.
Email requests for cancellation are not sufficient; you must cancel through the Stripe portal.
Refund Policy
General Refund Terms
All purchases made through Careerflow Inc. are final and non-refundable, except as specified under specific service terms.
Refund Process
To request a refund:
Email [email protected] with your order details and a detailed explanation of your request.
Submit your request within 7 days of the original purchase or charge date.
If approved, refunds will be processed back to your original payment method and may take 5-10 business days to appear on your statement.
Clarification on Original Purchase Date
For recurring subscriptions, the "original purchase date" is the day you first started your subscription, not the renewal date.
Share Your Feedback
We strive to improve our services. If you have feedback about why Careerflow.ai was not the right fit for you, please reach out to [email protected]. Your insights are valuable to us.
Frequently Asked Questions (FAQs)
Q. How do I cancel my subscription?
A. You can cancel your subscription by going to your Account page, clicking Manage Subscription, and using the integrated Stripe portal. Be sure to cancel at least 24 hours before your renewal date.
Q. Will I get a refund if I cancel my subscription?
A. No, canceling your subscription does not guarantee a refund. Refunds must be requested separately and are subject to approval based on our Refund Policy.
Q. What happens after I cancel my subscription?
A. Your subscription will remain active until the end of the current billing period. You will not be charged for future renewals.
Q. What if I forgot to cancel my subscription?
A. If you forget to cancel, the charge is non-refundable by default. However, you may contact [email protected] to explain your situation, but refunds are not guaranteed.
Q. Is the Careerflow Weekly Subscription refundable?
A. No, the Careerflow Weekly Subscription is strictly non-refundable under any circumstances.
Q. How do I check if my subscription is canceled?
A. Go to your Account Settings and look for a confirmation message indicating when your subscription is set to cancel.
Q. How long does a refund take if approved?
A. Approved refunds are processed back to your original payment method and may take 5-10 business days to appear on your statement.
Q. Can I cancel my subscription via email?
A. No, email requests for cancellation are not accepted. You must cancel through the Stripe portal on your Account page.
Q. Can Careerflow Inc. cancel my subscription?
A. Yes, we reserve the right to suspend or terminate accounts if we determine that a user has violated our Terms of Use.
Q. Who do I contact if I have issues with cancellations or refunds?
A. For any concerns regarding cancellations or refunds, please contact [email protected].