Some users on Careerflow.ai may encounter the following error when trying to optimize a resume:
"There was a problem while generating the optimized resume."
This means the One-Click Optimizer was unable to complete the resume optimization process.
In most cases, this issue is caused by a browser extension blocking required scripts, particularly the DuckDuckGo Privacy Essentials extension.
Why This Happens
DuckDuckGo Privacy Essentials is designed to block trackers and certain website scripts to enhance privacy. However, these protections can sometimes interfere with web-based tools like the One-Click Optimizer, preventing it from running properly.
How to Fix the Issue
Option 1: Whitelist Careerflow.ai in DuckDuckGo
If you want to continue using DuckDuckGo, you can whitelist Careerflow.ai:
Open your browser’s extensions page (
chrome://extensions).
Find DuckDuckGo Privacy Essentials and click Details.
Click Extension options.
Scroll to Unprotected sites.
Add:
careerflow.ai
Refresh the page and try running the One-Click Optimizer again.
Option 2: Disable or Remove DuckDuckGo
You may also temporarily disable or completely remove the DuckDuckGo Privacy Essentials extension:
Go to
chrome://extensions.Locate DuckDuckGo Privacy Essentials.
Toggle it off or click Remove.
After disabling or removing the extension, refresh Careerflow.ai and retry the optimizer.
Still Experiencing the Error?
If the issue continues after trying the steps above, please contact Careerflow Support.
To help us investigate quickly, include:
A screen recording showing the error
Your browser type and version
A list of active browser extensions
Providing these details allows our team to identify the cause and assist you more efficiently.
Frequently Asked Questions (FAQs)
Q: What does the error “There was a problem while generating the optimized resume” mean?
A: This error appears when the One-Click Optimizer cannot complete the resume optimization process. A common cause is browser extensions, such as DuckDuckGo Privacy Essentials, blocking scripts required for the tool to function properly.
Q: How can I fix this error if I have DuckDuckGo installed?
A: You can whitelist Careerflow.ai in DuckDuckGo:
Go to your browser’s extensions page (
chrome://extensions).Find DuckDuckGo Privacy Essentials and click Details → Extension options.
Scroll to Unprotected sites and add
careerflow.ai.
This allows the optimizer to run without interference.
Q: Can I remove DuckDuckGo instead?
A: Yes. If you prefer, you can temporarily disable or completely remove the DuckDuckGo Privacy Essentials extension from your browser. After removing it, refresh Careerflow.ai and try running the One-Click Optimizer again.
Q: What if whitelisting or removing DuckDuckGo doesn’t fix the problem?
A: If the issue continues, please contact Careerflow support and include:
A screen recording of the error
Your browser type and version
Any active browser extensions
This helps our team diagnose and resolve the issue as quickly as possible.
Q: Can other extensions cause this issue?
A: Yes. Privacy blockers, ad blockers, or script-blocking extensions may interfere with the One-Click Optimizer. Whitelisting Careerflow.ai or temporarily disabling those extensions usually resolves the issue.